Privacy Policy
​Effective Date: 9 May 2025
Last Updated: 9 May 2025
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At Oaklife Family Clinic, your privacy is important to us. This privacy policy outlines how we collect, use, disclose and protect your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore. By using our website or services, you consent to the data practices described in this policy.
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1. What Information We Collect
We collect personal data including your name, contact details, appointment history, and health-related information. We may also collect non-personal information such as your IP address, browser type, and device information through cookies and analytics tools.
2. How We Collect Personal Data
We collect information when you:
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Submit an enquiry
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Book an appointment
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Sign up for health updates
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Interact with our website
Some data may also be collected automatically via cookies or third-party tools like Google Analytics.
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3. Why We Collect Your Data
We collect your data to:
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Provide medical services
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Respond to your queries
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Manage appointments
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Send clinic updates or health reminders
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Comply with Singapore regulations
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4. Data Storage, Sharing and Security
All data is stored securely in encrypted systems. We do not sell your data. Information is only shared with:
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Authorised Oaklife personnel involved in your care
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Third-party service providers with appropriate data protection agreements
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Legal or regulatory authorities, if required by law
5. Communication with You
We may contact you for:
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Appointment reminders
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Clinic updates
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Health education content​​
Communication may be via email, SMS, or phone. You may opt out at any time.
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6. Use of Cookies
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Our website uses cookies to enhance user experience and monitor site performance. Third-party tools like Google Analytics may also place cookies. You can adjust your browser settings to manage cookies.
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7. Withdrawing Consent
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To withdraw your consent or to access, correct, or delete your personal data, contact us at:
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Email: oaklife.clinic@gmail.com
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Phone: +65 6980 8568
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Address: 592G Balestier Road, Singapore 329902
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8. Updates to This Policy
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We reserve the right to modify this privacy policy. Updates will be posted on this page with the effective date. We encourage you to review it periodically.
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9. Contact Us
If you have any questions about this privacy policy, please reach out to us:
Oaklife Family Clinic
592G Balestier Road, Singapore 329902
Email: oaklife.clinic@gmail.com
Phone: +65 6980 8568
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